Pièces et composants de rechange pour bureau électrique assis-debout

If your desk is uneven or displaying an error code (like E10 or E02), it often just needs a manual reset. Press and hold the down button for 5 seconds, and the screen will show'RES.' Continue holding until the desk goes down to its lowest level and comes back up slightly. If the desk still won't move or makes a grinding noise contact our customer support.

Start by checking all connections. If the power box LED is on but the handset screen is blank, you likely need a replacement LCD handset. If there are no lights at all, the power supply unit (PSU) may need to be replaced to restore your stand up desk’s function. Please power off, unplug the cables of the controller, wait for 5 minutes, then plug in the cables and connect the power again, and perform RES settings again.

If your desk enters Protection Mode, it is likely responding to a safety trigger such as overheating, overloading, or a sensor malfunction. To resolve most codes (like E10, E32, or E31), power off the unit, unplug the controller cables for 5 minutes, reconnect, and perform a system reset. For thermal or weight warnings (Hot or E20), allow the motor to cool for 20 minutes or reduce the load before restarting. Because specific steps can vary by model, we always recommend referencing your product user manual for detailed reset instructions and code definitions.