Return Policy

If you are not satisfied with your Gyrocopters, you have 14 days from the postmark date to request a full refund providing the product and all original contents are included with the original packaging. A 20% restocking fee may apply. Any scratches, marks, damage etc. will void your eligibility for a refund. We do not replace for accidental damage.

Extended Holiday Return Policy

For items purchased between Nov 6, 2018 to Dec 17, 2018, we’ll gladly give you a refund or exchange on your purchases until Jan 15, 2019. Above Return Policy still applies on any purchases made during extended holiday return policy period. 

Please note: Our regular return policy conditions still applies on any purchases made during extended holiday policy return period. 

" A full refund providing the product and all original contents are included with the original packaging. A 20% restocking fee may apply. Any scratches, marks, damage etc. will void your eligibility for a refund. We do not replace for accidental damage."

Warranty Details and conditions

We are pleased to offer a 90 days product replacement warranty for all our models. all defective merchandise, unless otherwise defined on this page, are eligible for repair within 90 days from the original purchase date. 

This warranty does not cover normal wear and tear, wheel or any other physical damage or liquid damage caused to your parts or your unit by improper usage or improper handling. 

Warranty does not cover over-charging, or damages due to improperly maintaining the lithium battery installed in the unit. Opening or altering your device will void any original manufacturer warranty. 

By opening your unit, you acknowledge that you assume all responsibility for your device, and its functionality or lack thereof. We assume no liability for loss or damages caused by unsafe riding and/or improper usage. Our warranty does not cover when used unsafely or out of limits.

Gyrocopters will only accept returns of unused and undamaged products that are returned in the original packaging within 14 days of your purchase date. 

Important: This warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachments, stunts, tricks, loss of parts, over-load or subject in the product to any but the specified voltage. Use of unauthorized replacement parts will void warranty. This warranty is only eligible for the purchase of the initial Gyrocopters. No responsibility is assumed for any special incidental or consequential damages.

Extended Holiday Warranty Policy

For items purchased between Nov 6, 2018 to Dec 11, 2018, we will provide 30 days extension on regular warranty period. Hence, you will receive 120 days of warranty on any purchases made during extend holiday warranty policy period. Above mentioned Warranty Details and conditions still applies. 

Extended Warranty - 6 Months or 1 Year

You can purchase extended warranty directly from us on applicable products by clicking on: Buy extended warranty

1. Gyrocopters Hoverboards and Underwriter Laboratories: 

“ UL Listed means that UL has tested represented samples of the product and determined that it meets UL’s Requirement’s These requirements are based primarily on UL’s published and nationally recognized Standard for Safety. References to UL and the UL listing may include the UL Listing Mark.” –Underwriter Laboratories

GYROCOPTERS Hoverboard are UL 2272 Certified. GYROCOPTERS Hoverboards show its UL Certified authenticity by having the holographic sticker on the bottom of the unit.

2. WHAT DOES IT MEAN TO BE UL LISTED?

“ UL Listed means that UL has tested represented samples of the product and determined that it meets UL’s Requirement’s These requirements are based primarily on UL’s published and nationally recognized Standard for Safety. References to UL and the UL listing may include the UL Listing Mark.” –Underwriter Laboratories

The  Gyrocopters Pro and Sports+ uses UL 2272 Certified as a unit. It has UL 2271 Certified Battery. The Gyrocopters will show its UL Certified authenticity by having the holographic sticker on the bottom of the unit.

TESTS GYROCOPTERS HOVERBOARDS WENT THROUGH

• Overcharge Test
• Short Circuit Test
• Over discharge Test
• Temperature Test (Determines the failure temperature of a product.)
• Imbalanced Charging Test
• Dielectric Voltage Test
• Isolation Resistance Test (Testing Isolation Transformer.)
• Vibration Test
• Shock Test
• Crash Test
• Drop Test
• Mold Stress Test
• Water Exposer Test
• Thermal Cycling Test (Testing the effects of extreme differential temperature change.)
• Label Performance Test (Comparing products against other leading brands.)
• Strain Relief Tests
• Motor Overload Test
• Motor Locked Rotor
• 20mm End Product Flame (Test that determines flame resistance.)

(To show proof of UL listing, the UL holographic sticker will be on the bottom of every product)

Every Gyrocopters hoverbaords comes with 90 days Standard Warranty.

Gyrocopters Hoverboards are Smart looking board and Unlimited Fun! Get Yours Today!

3. Why should I buy Gyrocopters vs Chinese Vendors and Other Retailers?

4. How long would take a beginner to master the Gyrocopters Controls?

The Gyrocopters takes 3-5 minutes on average just to get comfortable, once you relax, you can be fully proficient within 20-30 minutes.

5. How long can someone ride Gyrocopters before their core/back muscles get tired? 

Once you relax, you can ride for its full range of 10-12 miles.

6. How much weight can it support? 

The Gyrocopter can support up to 280 pounds.

7.How does it handle bumps, cracks and curbs - is  there any kind of suspension? 

The Gyrocopters handles bumps and cracks up to 1/2 inch very well. Pay attention and bend your knees, as your knees act as your suspension. 

8. How long does it take to charge? 

The Gyrocopter will fully charge in 3 hours.

9. Can it handle wet weather? 

The Gyrocopter can handle dust and light splash of water. You should not ride the it inclement weather or near puddles. 

10. Who did you design the Gyrocopter for? 

The Gyrocopter was designed for people of all ages to improve and increase their personal mobility.

11. Do you ship outside of the Canada, US and UK?

Yes, however the recipient will have the responsibility of clearing Customs in their respective country. (Except US, UK and Canada)

12. How do bluetooth hoverboards work?

One of the most intriguing features of newer hoverboards is the ability to play music from your smartphone via bluetooth.

The hoverboard bluetooth module simply turns on when your Gyrocopter scooter is turned on, and the signal is “discoverable” until you connect the board to your phone.

13. What kind of phones do bluetooth hoverboards work with?

We’ve tested our bluetooth hoverboards with iPhone 4 and up, Samsung Galaxy S3 ad up but they should work with any phone that has bluetooth and that supports music streaming via bluetooth.

14. How do you stream music to your bluetooth hoverboard?

You simply go to your phone’s Settings > Bluetooth, and then select the hoverboard under “devices.”

The name that the hoverboard will have varies from model, with some simply called “Bluetooth,” while others have names like “JKLK” or some other kind of name.

In any case, you’ll know you’re connected to the hoverboard, cause when you do, the board will beep.

Then, it’s just a matter of opening the music player app on your phone, and you can start blasting your favorite tunes. Volume is controlled on your phone.