IMGadgets In-Ear Stereo Headphones l TWS True Wireless Bluetooth 5.0 Wave Earbuds
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How to Reset your Ear Buds
- Delete the connected Bluetooth name by selecting "Forget this device" from your Bluetooth enabled device
- Open the charging case and put back the two earbuds inside the charging case
- Press and hold the back of both earbuds with two different fingers for 8-10 seconds until the red lights flash 3 times.
- Then you can take out the earbuds to re-pair with your Bluetooth device to use
QUESTIONS & ANSWERSAsk a Question
IMGadgets, Iphone - were working fine until 2 days ago. Earbuds seem to be charging and pairing, but then no sound out of R earbud. I've tried resetting many times. Sometimes shows up on phone BT, sometimes not. When it does, the Left bud works, but n sound out of right. I can hear the right bud saying "pairing" with the short chimes, but then, no sound! Please help!
Please email our customer support team at firstname.lastname@example.org with your order id/order number for assistance.
I’m not getting any sound out of the left earbud. Flashing red and green. I tried resetting the earbuds but it didn’t help. What do I do?
Please email us about the issue along with your order id/order number and our customer service team can assist you.