Return Policy

If you are not satisfied with your Gyrocopters e-mobility products, you have 14 days from the postmark date to request a full refund providing the product and all original contents are included with the original packaging. A 20% restocking fee may apply. Any scratches, marks, damage etc. will void your eligibility for a refund. We do not replace for accidental damage.

For All Audio Products - Returns can be made within 14 days of receiving your order.

Warranty Details and conditions

We are pleased to offer a 90 days product replacement/repair warranty for all our models. all defective merchandise, unless otherwise defined on this page, are eligible for repair within 90 days from the original purchase date. 

This warranty does not cover normal wear and tear, wheel or any other physical damage or water/liquid damage caused to your parts or your unit by improper usage or improper handling. 

Warranty does not cover over-charging, or damages due to improperly maintaining the lithium battery installed in the unit. Opening or altering your device will void any original manufacturer warranty. 

By opening your unit, you acknowledge that you assume all responsibility for your device, and its functionality or lack thereof. We assume no liability for loss or damages caused by unsafe riding and/or improper usage. Our warranty does not cover when used unsafely or out of limits.

Gyrocopters will only accept returns of unused and undamaged products that are returned in the original packaging within 14 days of your purchase date. 

Important: This warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachments, stunts, tricks, loss of parts, over-load or subject in the product to any but the specified voltage. Use of unauthorized replacement parts will void warranty. This warranty is only eligible for the purchase of the initial Gyrocopters. No responsibility is assumed for any special incidental or consequential damages.

Extended Holiday Return Policy 

For items purchased between Oct 20, 2020 to Dec 20, 2020, we’ll gladly give you a refund or exchange on your purchases until Jan 15, 2020. Above Return Policy still applies on any purchases made during extended holiday return policy period. 

Please note: Our regular return policy conditions still applies on any purchases made during extended holiday policy return period. 

" A full refund providing the product and all original contents are included with the original packaging. A 20% restocking fee may apply. Any scratches, marks, damage etc. will void your eligibility for a refund. We do not replace for accidental damage."

Extended Holiday Warranty Policy

For items purchased between Oct 20, 2020 to Dec 20, 2020, we will provide a 90 days extension on the regular warranty period. Hence, you will receive an additional 3 months of warranty on top of the standard 3 months that is given, making it a total of 6 months of warranty on any purchases made during extend holiday warranty policy period. Above mentioned Warranty Details and conditions still applies. 

**Orders placed before December 10, 2020 are guaranteed to be delivered before Christmas**

*Extended Holiday Warranty Policy and Return Policy does NOT apply to clearance/recertified items*